Ice It! Questions Can I use my Ice It!® Pack as a microwave hot pack? What is the filling material made from in Ice It!® cold packs? Why is Ice It!® better than using a bag of frozen peas? Why is cold therapy effective? When should I use cold therapy? What types of problems respond well to cold therapy? Why may my doctor or physical therapist tell me to use both hot and cold therapy for pain? Who needs to have an Ice It!® pack in their freezer? My Ice It!® pack has begun to leak. Will the filling hurt me or stain my clothes? Can it be fixed? Pedlar Questions I have trouble keeping my feet on the pedals of an exercise bike. Can I use the Pedlar®? I've used my Pedlar® a while, and it began to squeak. Should I oil it? When I pedal fast, or for a long time, I notice that the hub gets really hot - why is that? Can I really improve my health by using a Pedlar®? I have arthritis. Can I use the Pedlar®? I am overweight and have a family history of diabetes. Why is using something like the Pedlar® to exercise important to me? How can a Pedlar® help improve my quality of life? Can I use a Pedlar® after hip/knee/shoulder surgery? My Pedlar® has a broken pedal or tension knob. Can it be repaired? Will I need any tools to use my Pedlar®? How do you adjust the resistance on the Pedlar®? PillowMD Questions What kind of pillow will work best for me? The pillow I've used for years doesn't feel comfortable any more - why is that? I tried a new Battle Creek® pillow last night and it seemed less comfortable than my old, lumpy one. What's wrong with it? My Chiropractor recommended a new pillow as part of my treatment - Why? Thermophore Questions Why is moist heat more effective than dry heat (or no heat at all) in relieving pain? Is it necessary to add moisture to the Thermophore® Pack? Where does the moisture come from? How can I be sure my Thermophore® is producing moisture? Can I use the Thermophore® over my clothing? Why doesn't the Thermophore® Pack have a switch with lower heat settings? Why does the Thermophore® Automatic Moist Heat Pack™ have a special, spring-loaded switch? Why is the Thermophore® Pack so much heavier than ordinary heating pads? Why do the instructions say "Do not sit or lie on your Thermophore®? I smell something when I use my Thermophore®. What is it that I'm smelling? Should I use the heat therapy of a Thermophore® or the cold therapy of Ice It!® to treat my arthritis pain? Why might a doctor or physical therapist tell me to use both hot and cold therapy for pain? What types of problems respond well to moist heat therapy? How often can treatments be applied? Can I use a Thermophore® with my pacemaker? Why not just buy an ordinary heating pad, instead of a Thermophore® unit? Why is Thermophore® better than other types of pain relievers? My Thermophore® isn't working. Can it be repaired? How should I wash the outer fleece cover for my Thermophore®?