Battle Creek Equipment has true Customer Service. Our live, friendly, US-based staff knows about our products, because they work only for Battle Creek® – not some huge, generic call center. Our phone is answered by real, live people from 8am to 5pm EST – no merry-go-round of push-button options. If we are tied up with other customers, or it is after hours, just leave us a message, and we will do our best to return your call by the next business day.
Please be sure to provide your name, daytime phone number, address if we need to send hardcopy in the mail, and the type of information we can provide to you.
Battle Creek Equipment Company
PO Box 629
702 South Reed Road
Fremont, IN 46737
Email us at requests@BattleCreekEquipment.com. Once again, this mailbox is monitored weekdays from 8:00am to 5:00pm Eastern Standard Time. Messages will be acknowledged as quickly as possible, and we will make every effort to provide an answer by the next business day.
Call us at 1-800-253-0854, weekdays between 8:00am and 5:00pm Eastern Standard Time. If you need to call after hours or on the weekend, we have voicemail, so feel free to leave us a message. Just be sure to take your time, speak clearly and leave a phone number where we can call you back the next business day.